Thinking of a career in Human Resources? Check out Patty Van Zandt, an Independent Human Resource (HR) Specialist. Patty, who has a BA in Speech Communications and a Minor in English, describes the discovery of her profession as “falling into my career.” After an eventful undertaking in the music and arts industry, she found her [...]

When a written account of spoken words made during official proceedings is needed, a court reporter takes down all of the statements. Typical job duties include: Typing a deposition for an attorney Recording court proceedings during a trial Notarizing a document Closed captioning a TV program for the deaf About 33 percent of court reporters [...]

If you make a claim to your insurance company for damage to your property or related to your health care policy, it will be processed by an adjuster or an examiner. His job is to investigate claims, negotiate settlements and authorize payments. Typical job duties include: Estimating repair costs for a damaged automobile Authorizing payment [...]

All organizations need effective clerical and administrative support in order to operate efficiently. Typical job duties include: Providing annual employee evaluations to staff members Explaining company operations policies to new employees Writing a report detailing progress on a project Helping staff members resolve a conflict A large number of supervisors and managers are found in [...]

Many organizations rely on administrative assistants to perform and coordinate their office duties. Typical job responsibilities include: Scheduling appointments, meetings Answering telephones Maintaining files Booking reservations Some administrative assistants do highly specialized work in law, medicine, science or engineering offices. Executive secretaries or administrative assistants usually perform fewer clerical tasks and often train and supervise [...]

Whether you want to open a bank or credit union account, have a question about a particular product, or want to return merchandise you have purchased at a store, the person who takes all the necessary information from you is a customer service representative. Typical job duties include: Answering questions on the telephone Handling complaints [...]

Businesses that deal with merchandise often have specialized departments that track the movement of those goods in and out of the company. This is where shipping and receiving clerks work. They keep records of all stock – when it was sent from suppliers and when it arrived. They are also responsible for all outgoing shipments. [...]

Stock clerks handle, move, organize and put merchandise on shelves or other displays. They are responsible for ensuring that products received from distributors are available to customers. Typical job duties include: Transporting merchandise from the stockroom to the sales floor Arranging merchandise neatly on shelves or racks Returning unsold merchandise to the stockroom Using hand-held [...]

This is the first person someone sees or talks to when he or she contacts an organization. Receptionists serve as representatives of the company and have to establish an excellent first impression. Typical job duties include: Answering telephone calls Greeting and welcoming visitors Scheduling appointments Opening the day’s mail Responsibilities vary according to the organization. [...]